Refund policy
Refund Policy — Nizwa International
At Nizwa International, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, our refund policy is here to help.
Eligibility for Refunds
Refunds are applicable if:
Product is damaged, defective, or incorrect upon delivery
Product is unused, unopened, and in its original packaging
Refund request is made within 3 days of delivery
How to Request a Refund
Contact us at nizwainternational@gmail.com or 03250000311
Provide your order number and photos of the issue
Our team will respond within 24 hours
Refund Process
Approved refunds will be processed within 5-7 business days
COD orders: Refund via EasyPaisa/JazzCash
Online orders: Refund to original payment method
Non-Refundable Items
Opened, used, or tampered products
Sale items or promotional bundles
Items without original packaging
Contact Us
Email: nizwainternational@gmail.com
Phone: 03250000311
